Warranty


Slash Snowboards guarantees all products sold by Slash Authorized Dealers to be free of defects in material or craftsmanship for a limited period (see below) from the date of purchase.

If a product is found to be defective, Slash Snowboard’s responsibility shall be limited to the repair or replacement of the defective product. Slash will not be responsible for any costs, losses or damages incurred as a result of the defective product.

IMPORTANT - All potential warranty claims must meet this criteria:

  1. Product must be within the warranty period (See below for the warranty of each product category.)
  2. All claims must include a proof of purchase that clearly identifies the dealer and purchase date. (If proof of purchase cannot be provided, Slash will use the manufacturing date as the start of the warranty period.)
  3. Warranties apply only to Slash products purchased from Authorized Slash dealers (Link to Dealer Locator) and are valid for the original buyer only.

Please carefully read our warranty policy to verify your product is eligible for warranty consideration.

If you feel you have a valid claim, please go here for information about how to submit claim « Returning product for warranty »

Returning Product for Warranty

Note- warranty procedures vary based on where your Slash product was purchased. See below for details.

Product Purchased from Authorized Slash Dealer:

Defective product purchased from a Slash dealer must be returned to the point of purchase. The dealer will submit your warranty claim and arrange replacement or refund if claim is accepted.

If you have purchased your product in a different country than the one that you are currently living in, and are unable to submit a claim to the shop where you bought it, please contact us here. If the warranty claim is accepted, a flat fee will be charged to cover the international economy rate shipping of the product to your address. International fee - $90.

Product Purchased from Authorized Slash Online Dealer:

Contact customer service at the online dealer where you bought the item. The online dealer will submit your warranty claim and arrange replacement or refund if claim is accepted.

Product Purchased On Ebay, Craigslist, etc.

Sorry, products purchased online from non-authorized Slash dealers are not covered by warranty. If the eBay seller you bought the item from is an official reseller/dealer, then please contact them to arrange a warranty.

Warranty Period

Slash Limited Warranty for Snowboards:

Slash guarantees all snowboards to be free from defects in materials and craftsmanship for a period of two (2) year from the original date of purchase at a Slash Authorized Dealer.

Jones Limited Warranty for Clothing:

Slash guarantees all apparel and accessories to be free from defects in materials and craftsmanship for a period of (180) days from the original date of purchase at a Slash Authorized Dealer.

Snowboard Limited Warranty

The warranty is subject to the following limitations in addition to any imposed by virtue of applicable law.

All coverage under this warranty is void if any modification, change or alteration has been made to the product that is not specifically authorized in writing. Slash products are not covered by any verbal warranties.

Snowboard damage NOT covered by warranty:

ROCK DAMAGE AND ANY OTHER IMPACT RELATED DAMAGE IS NOT COVERED UNDER THIS WARRANTY.

Snowboard defects accepted for warranty claims:

ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE DURATION OF THE WRITTEN WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF MANUFACTURER OR SELLER. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH VARY FROM STATE TO STATE.

Additional Information

In the event an exact product replacement (Model, size, and/or color) is no longer available, we may replace your product with one of comparable performance, size, and value or we will offer you a refund for the purchase price. This applies to replacement parts as well.

Customers/dealers are responsible for shipping charges to submit boards for warranty inspection. Return shipping cost for valid claims will be covered by Slash.

Your product does not need to be registered for warranty, but you will need a valid proof of purchase from an Authorized Slash Dealer to pursue your warranty claim.